Current Students and Staff

As we approach the festive season, don't forget that you can still access essential services to support your studies.

Here’s how we’ve got you covered:

VPN Service (Cisco Secure Client) – Stay connected to University resources from anywhere.

Remote Desktop access – Use the Remote Desktop Connection to access a campus computer (Windows or macOS) remotely.

Enrol in the Password Reset Manager system – Once you’re enrolled you can easily reset your password if needed.

DUO Mobile – If you are upgrading to a new smartphone or tablet, you will need to switch your DUO account over to your new device. The DUO Mobile app is linked to a specific device, not a mobile number.

IT Support

The IT Service Desk will close on 20 December 2024 and will re-open at 8.45am on 2 January 2025.  

Please note that both phone and email support will not be available or monitored during this period. 

The Student PC Clinic will be closed from 12 December and will reopen on 13January 2025. 

Access to key IT services over the festive break