Software and user account - policy update

-Extra Accounts

These user accounts will be retired and access to them removed. Users requiring enhanced permissions will be able to apply for a -Priv account. There will be stricter control surrounding access to these accounts to mitigate security risks.

Software Request Process

A new process to streamline access to software that is not readily available in Software Centre. The process will optimize software access and utilization, providing improved support and reducing the proliferation of like-for-like applications.

Requests must be supported with a Role or Operational Justification business case and submitted for review.

Software request form - Staff Software Request

IT Hardware Policy

The implementation of a new approach to hardware management, ensuring devices are compliant, fit for purpose and can be supported throughout their lifecycle. IT services will be advocating a laptop-first approach to hardware provision to reduce the volume of desktops, improve sustainability and device utilization.